Privacy Policy

Traustar Logistics is committed to protecting personal information and processing data transparently and lawfully.

This policy explains what data we collect, why we collect it, and how we use and protect it across our website and logistics services.

We may collect contact details, business identifiers, shipment information, and technical usage data needed to operate logistics workflows.

This includes, for example, email, phone, company data, shipping origin/destination details, browser metadata, and platform interaction logs.

When you opt in to receive SMS or text messages, we collect the phone number you provide for the purpose of sending you the messages you have consented to receive.

Data is used to quote, schedule, execute, and monitor shipments; provide customer support; maintain compliance; and improve platform performance.

We do not sell personal data. Information may be shared only with operational partners, compliance authorities, or service providers required for delivery and system security.

We do not share, sell, or transfer your SMS consent, opt-in data, or phone numbers to any third parties or affiliates for marketing or promotional purposes.

Traustar Logistics may offer SMS or text messaging services to provide you with logistics updates, shipment notifications, delivery status, and other service-related communications. By opting in, you consent to receive these messages at the phone number you provide.

SMS consent and phone numbers collected for text messaging are NOT shared with any third parties or affiliates for marketing purposes. This data is used solely to deliver the messages you have opted in to receive.

If you consent to receive SMS from Traustar Logistics, you agree to receive logistics updates and shipment-related SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary.

You can opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further SMS messages will be sent. If you need assistance, reply HELP or contact us at the email listed below.

Visit our Privacy Policy (https://traustar.com/privacy) and Terms of Service (https://traustar.com/terms) for more information.

We apply industry-standard safeguards including encrypted data transmission, access controls, and periodic security reviews.

Security practices are continuously improved to reduce risk and protect confidentiality, integrity, and availability of information.

Depending on applicable law, you may request access, correction, deletion, portability, or restriction of your personal data.

To exercise these rights, contact our privacy team using the email listed below.